Posted: Fri Sep 04, 2009 6:15 pm Post subject: Problems with One West
Be careful with One West . don't believe what the claims managers say on the phone .I have had nothing but problems with that bank. I got over 100 G with them and they can't find my signature card and they are taking their time sending another one . I should have had a check in the mail for my account balance this Monday instead I was forced to take the mature CD and place it in a Money market with them at a low rate until I have another bank ACH .my money out.
I was also told that if I keep my money with One West they would give me a 2.25 - 10 month CD . Now One West said they cannot find that info attached to my account.
The manger I had problems with used the name Randy.
Be careful this was Indy Mac before it went under probably the same people working here.
Just sharing my unpleasant banking experience . Good luck everyone
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